COVID-19 Information and Resources

Like communities around the globe, the Town of Strasburg is working to prevent the spread of the novel coronavirus (COVID-19) to protect the health and welfare of its residents, visitors and employees.

Using widely accepted guidance provided by expert public health officials such as the Virginia Department of Health (VDH) and the Centers for Disease Control and Prevention (CDC), we are currently focusing our efforts on slowing the spread of the disease, as well as continuity of operations. 

• BUSINESSES CAN FIND RESOURCES AND INFORMATION BY CLICKING HERE

• CLICK HERE FOR INSTRUCTIONS ON JOINING ELECTRONIC MEETINGS!

• A LIST OF COMMUNITY RESOURCES CAN BE FOUND BY CLICKING HERE

RELIEF RESOURCES

If you are a resident of Shenandoah County and are facing a financial hardship related to COVID-19, the Shenandoah County Department of Social Services is administering COVID-19 Relief funds for the County.

COVID Relief Fund Application & Frequently Asked Questions

For more information,  please call 540-459-5616.

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Si usted es residente del Condado de Shenandoah y está experimentando dificultades financieras asociadas al COVID-19, el Departamento de Servicios Sociales del Condado de Shenandoah está administrando Fondos de Ayuda COVID-19 para el Condado.

COVID Aplicacion para Fondo de Ayuda Emergente + FAQ Spanish Preguntas y Respuestas Frecuentes

Para más información, por favor llame al 540-459-5616

SLOWING THE SPREAD

Guidance has been changing rapidly and the Town will continue to adjust as appropriate. In line with the current recommendations and out of an abundance of caution, all public events at town facilities will be canceled or postponed until further notice.* 

Public meetings, which are deemed essential, will be conducted electronically and with limited in-person access. Instructions for participating can be found here or at the link above. 

Nonessential meetings will also be conducted electronically and with limited in-person access. 

The Town of Strasburg Visitor Center is currently closed. 

*We will continue to update this page regularly with additional information on public meetings and other events.

CONTINUITY OF OPERATIONS

The Town has begun preparations to ensure our essential services are maintained and staff is protected. Below you can find information on what we are doing to ensure we are able to continue to safely provide services to our community. 

TOWN HALL

The public in encouraged to conduct their business online via email  at info@strasburgva.com or over the phone. You can reach our friendly staff at (540) 465-9197.

If the services you require need to be performed in person, customers can enter the front portion of Town Hall only if they have a face covering in accordance with Governor Northam's Executive Orders. Town staff will have paper masks available for those who need them to access services with the Town of Strasburg. We have a drop off window for simple transactions that faces the Town Hall parking lot.

Water/Sewer bills may be paid online, placed in the night drop box, or paid in person. Instructions for paying online can be found on our website or by clicking here, and online processing fees will be credited back to the account. Alternately, you can pay by check by dropping the bill and your payment in the night drop box in the front vestibule at Town Hall, which is open seven days a week, 24 hours a day. 

Applications for a new water/sewer account may be initiated via an in person visit. They require a copy of your driver's license, and renters must also supply a copy of the lease and a $200 (in town) or $240 (out of town) deposit.

Business licenses can be dropped in the drop box, submitted in person, or emailed to Dee at dsherman@strasburgva.com. You can call Dee with questions at 540-465-9197. 

Permits and applications can be put in the night drop box with payment. Please contact Lee Pambid at lpambid@strasburgva.com or 465-9197 with questions and clarifications. 

PUBLIC WORKS

The Strasburg Public Works Department will continue to limit personal contact as recommended by the CDC. Please don't be offended if we don't shake hands!

Beginning March 17, 2020 the Town of Strasburg will be waiving disconnects for non-payment and late payment penalty fees for our residents. 

Requests can be submitted using YourGov or as always, by calling Town Hall at 465-9197.

POLICE

As always, remember if there is an emergency, call 911! The Strasburg Police Department is NOT limiting services or patrols, but is limiting personal contact as recommended by the CDC. Please don't be offended if we don't shake hands!

Due to limited access to the Town Hall, below are some alterations to services we provide:

• For fingerprints and sex offender registry, please call 465-5230, Monday through Friday between 9 a.m. and 5 p.m.
• You may also reach the police department using the non-emergency phone line in the vestibule at Town Hall. 

In addition, our officers will be following the guidelines below:

• Non-emergency or non-life-threatening calls are encouraged to be handled via phone when possible. 
• Practice proper hand hygiene by promptly washing or sanitizing hands after coughing, sneezing, or physically interacting with others. Wash hands for at least 20 seconds with soap and water.
• Avoid touching your face (eyes, nose, and mouth).
• Cover your mouth and nose with your bent elbow or tissue when you cough or sneeze. Make sure to dispose of the tissue immediately. Wash your hands with soap immediately after sneezing or coughing.
• Avoid close physical contact with others, including shaking hands and hugging.
• Maintain at least 6 feet distance between yourself and anyone who is coughing or sneezing, when possible.
• Promptly disinfect your gear including your duty belt after physical contact with any individual.
• Keep disinfectant wipes and hand sanitizer in an easily accessible place while on-duty.
• Only wear a mask if coming into contact with someone who has the COVID-19 virus and make sure to know how to properly use and dispose of it.
• Educate yourself and participate in training on the use of Personal Protective Equipment (PPE) for respiratory protection, if available at your agency. Ensure only trained personnel wearing appropriate PPE have contact with individuals who have or may have COVID-19.
• Make sure to know your agency’s plans and protocols for exposure control.
• Seek medical care early if you have a fever, cough and difficulty breathing.​

WHAT CAN YOU DO?

We encourage the community to take the following steps:

• Stay calm and use common sense
• Wash hands frequently
• Don’t touch your face (eyes, nose, mouth)
• Cover up when you cough, sneeze, or clear your throat (“respiratory etiquette”)
• Consider others with forms of non-contact greetings and maintaining a reasonable distance (“social distancing”)
• Disinfect highly used surfaces such as rails and doorknobs
• Limit physical contact with people are sick, and if you’re sick, stay home
• Consider paying your bills online or using the dropbox in Town Hall

Stay informed with the right sources.

• Contact the Lord Fairfax Health District Call Center at 540-771-3991
• CDC COVID-19
• Town of Strasburg Facebook
• Virginia Department of Health
• Virginia Department of Emergency Management
• Centers for Disease Control and Prevention

Please note that the Town of Strasburg does not maintain a Health Department nor does it directly provide health care services. We rely on the expertise of our state, regional, local, and private partners in health care.