Payment Instructions
To Pay Online
You can make payments online at officialpayments.com.*
You will need your account number and amount due available when processing online payments.
- Click "Local Payments" and then enter our jurisdiction code 9004.
- Then click "Make a Payment"and use the drop down menu under "Payment Type" and make a payment selection.**
*This is the only online payment center authorized by the Town of Strasburg for processing online payments. Payments processed via any other online method may result in additional fees/penalties and collection procedures.
**IF you need to make payments other than tax or utility, you may choose the tax payment option and indicate what type of payment you're making (ex: Permit Fee for 174 East King Street) into the account number field.
To Pay By Phone:
Customers have the ability to make phone payments via the Official Payments Call Center at:
1-800-487-4567
Monday - Friday, 7:00 a.m. - 7:00 p.m. CT
Please have your account number and payment method available.
Press 1 for English, Press 2 for Spanish.
Then select Option 4 for Local Payments (tax, utility, etc.).
You must listen to all of the options and then press "4"
and hold for a live representative.
To Pay In Our Office:
Payments can be made at our office at 174 E. King Street
between the hours of 8:00 a.m. and 5:00 p.m.
To Pay Via Mail:
If you wish to mail your payment, please send to:
P.O. BOX 351
Strasburg, VA 22657
Please include your stub and/or account number with your payment.
To Pay After Hours:
A night drop box is located in our foyer beside the bulletin board.
Envelopes are provided for your payment.
Returned Payments:
If your check is returned, a $35.00 charge will be added and the payment is voided.
Cut-Off
If your account is in danger of cut-off*, you can stop it by:
- Paying the full amount of the past due portion of your bill.
- Making payment arrangements. You may visit Town Hall (8:00 a.m. - 5 p.m.) to apply for a deferred payment plan.